Live + Virtual Events

Cancellation Policy

Up to 2 format conversions will be provided free of charge; does not include alternate edits (e.g., cutdowns, reframed/vertical versions, etc.) unless included in the project package. GVF will maintain all archives and backups of raw footage; additional edits may be booked at any time with separate budgeting. Usage of Client’s IP and likenesses are limited to marketing of GVF services. Client usage of the final film and deliverables is granted for marketing and promotional use in perpetuity upon final delivery and payment.Projects booked by flat fee will be billed on a 50/50 schedule (Deposit/Delivery, Net 15). Retainer-based projects are invoiced monthly. Subdivision by deliverable or other payment plans may be available. Project launch and production scheduling will be done at GVF’s earliest availability following Client’s booking; signing of Client Agreement; and payment of a minimum 25% deposit against the total project budget. Estimated turnaround time for first cut review is 2-4 weeks after production wrap per deliverable. Editing timeline and final cut delivery is feedback-dependent during the review process. You may cancel your project at any time. Up to 25% of the total project budget is non-refundable at GVF's option. Up to 50% of the total project budget is non-refundable if canceled less than 7 days prior to the first scheduled shoot or production task. Client is responsible for costs accrued beyond these percentages in any case of cancelation, in keeping with the terms of our service agreement. You may reschedule your project at any time. If rescheduling before pre-production has begun, the full deposit amount will be applied to the rescheduled project with no additional fees. If rescheduling after pre-production has begun, a 15% service fee will be applied to the total project budget. Additional services beyond the scope of the initial project package can be booked via our website at currently published rates. Film production is often volatile work and can be affected by many unexpected variables. We build this uncertainty into our project budgets and production plans to some measure, and will make every reasonable effort to accommodate such changes without incurring additional costs to you whenever possible. We are flexible and can often find creative solutions in these situations. In any case, we will discuss these issues with you if and when they arise, and alert you to any additional costs ahead of time.

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